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Privacy Policy

At In-Place Remodeling, your trust means everything to us. We are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains what information we collect, how we use it, and the choices you have about your data.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, address, phone number, email address, and other contact details.

  • Project Information: Details about your home, remodeling needs, accessibility requirements, and any notes related to services we provide.

  • Payment Information: Billing address and payment method details when you purchase our services.

  • Website & Marketing Information:

    • IP address, browser type, pages visited, and general usage data (via cookies and analytics tools).

    • Information provided through forms on our website (e.g., estimate requests, contact forms, newsletter sign-ups).

    • Marketing data from services like Google Ads, Facebook, or other platforms, which may include demographic or interest-based information if available.

2. How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and complete remodeling services.

  • Communicate with you about projects, invoices, or updates.

  • Respond to your questions and requests for estimates.

  • Improve our services and website performance.

  • Send occasional marketing communications (you may opt out at any time).

  • Display relevant ads to you on Google, Facebook, or other platforms (using cookies and remarketing tools).

3. Cookies & Online Tracking

Our website uses cookies and similar tracking technologies. These help us understand how visitors use our website, improve your browsing experience, and deliver personalized ads.

  • Google Analytics: We use Google Analytics to collect data about website traffic and usage. This data may include your IP address, browser type, and pages visited.

  • Google Ads & Remarketing: We may use Google Ads to show targeted ads to people who have visited our site. Google may use cookies to show you ads based on your browsing history.

  • Facebook Pixel: We may use the Facebook Pixel to measure the effectiveness of our ads and deliver relevant content to users on Facebook and Instagram.

You can adjust your browser settings to refuse cookies or delete existing ones. You can also opt out of Google’s data collection by visiting: https://tools.google.com/dlpage/gaoptout.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We only share your information in the following limited circumstances:

  • With trusted vendors and subcontractors who help us complete your remodeling project.

  • With third-party service providers (such as Google or Facebook) for marketing and analytics purposes.

  • When required by law, regulation, or legal process.

  • To protect the rights, property, or safety of In-Place Remodeling, our clients, or others.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While no system is 100% secure, we use appropriate safeguards (both technical and administrative) to keep your data safe.

6. Your Choices

  • Access and Correction: You may request a copy of the information we have about you, and you can ask us to correct or update it.

  • Marketing Preferences: You can opt out of marketing emails by clicking “unsubscribe” or contacting us directly.

  • Ad Preferences:

  • Cookies: You can disable cookies through your browser settings.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

In-Place Remodeling
240 E 8th St, Boston, MA 02127
brooke@inplaceremodeling.com